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The Rise of AI in Ecommerce

E-Commerce is a necessity and not a luxury anymore. With widely available and easy to use SaaS platforms, it has become convenient to set up an E-commerce business. According to a 2017 survey report, 48% of people brought their groceries online, and 11% did all of their food shopping through an internet-capable device. Some studies suggest that 95% of purchases will be made online by 2040; e-commerce is opening the doors of opportunity to countless entrepreneurs. For the business that has already started on its E-Commerce journey, there is always a consumer demand for more. In this article, we will discuss a few emerging AI in E-Commerce trends to look out for. With so many options and technology enhancements, each business can continue to chose what works best for its market and customers.
  • Chatbots
  • Voice Search
  • Personalization and Localization
  • Omni-Channel Marketing
  • Augmented Reality
  • Mobile Wallets
It is very important first to understand the user demographics using the E-commerce solution and then leverage some of the AI trends to increase revenue. With a better market and customer understanding, it’s possible to start tapping into the multi-trillion-dollar marketplace.
Strong estimated growth in e-commerce means that even if your brick-and-mortar business is able to ignore it now, by 2021, you’re going to be struggling if you refuse to adapt to the evolving purchasing behaviors in a world increasingly dependent on mobile devices.

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